User clicks video frame: video playback frame "freezes" but timeline continue to run normally
I need help trying to stop an abnormal video behavior. Normal behavior (controlled by the seekbar & pause/play button) will pause the video and course progress. But, our course player also allows the learner to click directly on top of an active, embedded video during playback. When "clicked" the video "frame" freezes at the point where the learner clicked on the video frame, but Articulate Storyline play continues to run normally.
I cannot figure out how to turn-off the hyperlink that is allowing the learner to click and freeze the video frame. I am including an image as an example of this unwanted playback behavior. Active hyperlinks in a video frame are not covered in the adjusting video properties tutorials ...(or I am missing it).