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Hi, Tom -- Thanks so much for your question and for the screenshots you have shared! It would be helpful if we were able to take a closer look at your file itself, if possible. You are welcome to share here or if privacy is a concern, here is the form you'd need to share your file for confidential review. 

Hi Christie,

I'm only at the beginning of the build so it's probably easier to remove bits so it's not confidential... please find attached. It's slides 1.5 and 1.6 that I need help with.

Thanks

Hi, Tom -- Many thanks for sharing your file! I will take a look as soon as possible and will reply here with my findings shortly. Your patience is appreciated! 

Hi, Tom -- Many thanks again for your patience while I checked out your file! I wanted to share a link to your published output so you can take a look at how it behaves on the SCORM Cloud (which is the industry standard for LMS testing). 

As you can also see in the sreenshots below, I do not appear to be experiencing the issue you've shown in the screenshot you provided, so I think the trouble is not with the file itself, but rather where it may have been tested. 

TEXT ENTRY SCREEN:

FOLLOWING SCREEN WHERE TEXT DOES NOT APPEAR TO BE SMALLER:

Please see this article for more information on Publishing and Sharing SL2 Content, because "If you view an Articulate Storyline course on your local hard drive (or send it to someone else to view on their local hard drive), you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail." 

Hey Christie,

Thanks for looking into that. I logged onto the link where you published the output, but I'm still having the same issue (see screenshot). Maybe it's a browser issue? I'm using Chrome v48.0.2564.116 m. I also had the same issue in IE.

It doesn't seem to make a difference for me where it's published...

Hi, Tom -- Thanks so much for your reply, and that is certainly peculiar, as I pulled those screenshots from Chrome  48.0.2564.116 m, as well.

Just in case you'd like to check it out or keep it handy, here is our System Requirements sheet for SL2. I am going to reach out to some of my colleagues to request that they test the link to see if they encounter the same error you are experiencing, as well. If not, I may need to put you in touch with our Support Engineers for additional investigation. 

Hi, Tom -- Many thanks again for your patience as we took a closer look at the issue you are seeing. Initially, it was suggested that perhaps having the "Shrink text on overflow" box checked as described here was contributing to the behavior, but then this information on Text Changes Size When It Includes a Variable Reference was also shared. Please review those articles and let us know if you need anything more. :)

Hey Christie,

Thanks for that. I had a look at those bits but unfortunately I still had no luck. I have found a workaround however that seems to work, based on your second link.

On page 2 I had inserted the reference into a text box, which automatically sizes itself to the text within (just the reference). I switched that for a shape, popped the reference in there and made it as big as the possible list. Then I made the shape white with no border so it blended in with the background. Works now!

Excellent news, and thanks so much for sharing your workaround, Tom, as it may benefit others who find this post seeking assistance. :)