We have just uploaded our first Articulate Storyline course to the companies LMS Compliance Wire but some users are finding that come functionality such as the drag and drop activity are not working. We have figured that it works fine if opened in Chrome but not if used in IE.
Can anyone advise if there is a way to fix this or if anyone having same issues?
Have attached the story file in case anyone can help
I uploaded a copy of your file to SCORM Cloud here. The slides advanced normally for me and the first drag and drop seemed to be working - can you give it a test and let me know how it behaves for you? I tested it in Chrome ver 58.
Yes the course works fine for me there too, it seems to just be some users that are using Internet Explorer as when I have advised them to use Chrome it then works.
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8 Replies
SCORMCloud is a popular testing option to see if the project is code level, or LMS specific. Good luck debugging
Hi Linda,
I uploaded a copy of your file to SCORM Cloud here. The slides advanced normally for me and the first drag and drop seemed to be working - can you give it a test and let me know how it behaves for you? I tested it in Chrome ver 58.
Hi
Yes the course works fine for me there too, it seems to just be some users that are using Internet Explorer as when I have advised them to use Chrome it then works.
Any other advice appreciated.
Many thanks
Linda
Clinical Compliance Trainer- Contract
Regeneron Pharmacueticals Ltd
Tel +44 161 624 0147
Mobile +44 7720868098
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Which version of Storyline are you using?
If it is SL2 then it may that IE is loading the HTML5 version which is not supported and may or may not work.
Hi
It is Articulate 360 Storyline.
Thanks
Linda
Clinical Compliance Trainer- Contract
Regeneron Pharmacueticals Ltd
Tel +44 161 624 0147
Mobile +44 7720868098
* ******************************************************************* This e-mail and any attachment hereto, is intended only for use by the addressee(s) named above and may contain legally privileged and/or confidential information. If you are not the intended recipient of this e-mail, any dissemination, distribution or copying of this email, or any attachment hereto, is strictly prohibited. If you receive this email in error please immediately notify me by return electronic mail and permanently delete this email and any attachment hereto, any copy of this e-mail and of any such attachment, and any printout thereof. Finally, please note that only authorized representatives of Regeneron Pharmaceuticals, Inc. have the power and authority to enter into business dealings with any third party. ******************************************************************* *
Try changing the publish settings around to flash first and HTML5 fallback, usually sorts out IE issues
Hi
Many thanks , is there any where I can find some advice on how to do this as I am new to eLearning publishing?
Thanks
Linda
Clinical Compliance Trainer- Contract
Regeneron Pharmacueticals Ltd
Tel +44 161 624 0147
Mobile +44 7720868098
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Hi Linda
Looks like your email signature came through when you replied via email! No worries, this Peek video will show you how to remove it.
Also, directions on how to publish and choose HTML5 or Flash first are detailed here.
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