When I use Camtasia to record and convert Storyline 2 files to mp4 format, the recorded "system audio" comes out sounding "tinny". I end up deleting the audio from the Camtasia project, and then reimporting all the original sound bytes and matching them up to the video.
My questions:
1) What tool(s) do you use to convert Storyline 2 to mp4 format?
2) Do you need to rework the audio on those mp4 files?
Have you tried adjusting the recording and exporting audio bitrate for Camtasia? We are on Camtasia 7, and it looks like the default audio bitrate for mp4 export is 56kbps, which is pretty low. I like to keep audio quality pretty high, so 128kbps would be more appropriate.
Ok. Does it sound okay in Camtasia before you export? If not, check Camtasia's audio export quality too. Does it sound okay when listening to it locally in the browser right out of Storyline? Just wondering if Storyline's audio export quality is turned down.
"Ok. Does it sound okay in Camtasia before you export? If not, check Camtasia's audio export quality too. Does it sound okay when listening to it locally in the browser right out of Storyline? Just wondering if Storyline's audio export quality is turned down."
There is no audio export quality setting in StoryLine.
It's not right in your face, you have to click on "Quality" when publishing, and it doesn't look like a link or button or anything, but takes you to this screen.
When you record narration in Articulate Storyline, MP3 files are generated with an audio bitrate of 192 kbps. These audio tracks are stored in your project file. (Tip: To make a backup copy of your narration or use it in other projects, export it with Storyline's audio tools.)
When you publish, the MP3 files get re-encoded at the audio bitrate you specified in the quality settings:
Standard uses an audio bitrate of 56 kbps.
Custom lets you select an audio bitrate between 16 kbps and 160 kbps.
You will see this under Properties > Quality in your Publish dialog as indicated in this tutorial.
10 Replies
Have you tried adjusting the recording and exporting audio bitrate for Camtasia? We are on Camtasia 7, and it looks like the default audio bitrate for mp4 export is 56kbps, which is pretty low. I like to keep audio quality pretty high, so 128kbps would be more appropriate.
I did Mike... I bumped audio WAY up to 1024kbps and it still sounds tinny. Thanks for responding.
Ok. Does it sound okay in Camtasia before you export? If not, check Camtasia's audio export quality too. Does it sound okay when listening to it locally in the browser right out of Storyline? Just wondering if Storyline's audio export quality is turned down.
Where do you set Storyline's audio export quality?
When you go to "Produce" the project, there is an audio tab. I can't look right now because I'm actually rendering a project out of Camtasia. Hmmm...are you using version 8? This seems to indicate that version has an inherent audio quality problem. https://feedback.techsmith.com/techsmith/topics/poor-audio-quality-in-camtasia-studio-8
I think your message might have been mis-stated.
"Ok. Does it sound okay in Camtasia before you export? If not, check Camtasia's audio export quality too. Does it sound okay when listening to it locally in the browser right out of Storyline? Just wondering if Storyline's audio export quality is turned down."
There is no audio export quality setting in StoryLine.
It's not right in your face, you have to click on "Quality" when publishing, and it doesn't look like a link or button or anything, but takes you to this screen.
Hi Jim!
I think Mike is referring to this:
When you record narration in Articulate Storyline, MP3 files are generated with an audio bitrate of 192 kbps. These audio tracks are stored in your project file. (Tip: To make a backup copy of your narration or use it in other projects, export it with Storyline's audio tools.)
When you publish, the MP3 files get re-encoded at the audio bitrate you specified in the quality settings:
You will see this under Properties > Quality in your Publish dialog as indicated in this tutorial.
Leslie, yes that's it! Sorry if we were both replying at the same time. :)
No worries Mike! I appreciate your random guy contributions :)
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