Using Engage 360 with Articulate 360

Jan 21, 2023

I created two Engage interactions and imported them into my Storyline 360. Before inserting them, I was able to publish to SCORM 1.2. After inserting them, I got the message below. I have tested it multiple times. The publishing fails when I insert one or both of the interactions. Please help!

3 Replies

Luciana Piazza
Staff

over 1 year ago01/23/23 at 1:55 pm (UTC)

Hello Peg,

Thanks so much for reaching out!

I see you have opened a support case and working with my colleague Jan. Great call!

We'll continue the conversation over in your support case.

Have a great start to your week!

Joshua Vrooman

1 year ago02/09/23 at 10:46 pm (UTC)

I'm experiencing the same issue, if you could please provide support via this thread I'm sure it would be helpful for many of us.

Kelly Auner
Staff

1 year ago02/10/23 at 1:37 pm (UTC)

Hi Joshua,

Thanks for reaching out!

Are you receiving the same error message as Peg? It looks like they were able to solve this issue by shortening the file name and republishing their course.

Are you able to give us a bit more detail about what you're experiencing? If you're comfortable sharing your file for further testing, you can upload it here or privately in a support case. We'll delete it from our systems once troubleshooting is complete.