using images with transparency
Jun 11, 2013
Hello,
So, I created a transparent color in an image (using Snagit) and when I import it into Storyline, it looks fine (see the two arrow icons in image 1). However, when I run the course, black appears in the image where the transparent color is supposed to be (image 2). Any idea about what causes this?
Thanks,
-Ed
3 Replies
I cannot tell you the why, but I can tell you how I addressed this in my course. I snagged a screen shot of the storyline screen, then used the paint bucket selector to obtain the main image background color. I used that color to fill in the transparency. Problem resolved.
Hope this helps you.
Are you saving the image as .PNG format? That format works best with transparency, and I prefer it over .GIF format. Note that JPEG format does NOT allow transparency. If you are indeed using PNG, maybe it is PNG-8 rather than PNG-24 or PNG-32? I think all should work, but if in doubt try PNG-24 or PNG-32. Hope this helps.
Bob -- thanks. I was using a .gif and saving it as a .png worked!
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