Using the Video Controls breaks trigger directions

I've created a simple Articulate that contains (4) videos and a table of contents.

Each video is contained on it's own slide and has a trigger that takes it back

to the table of contents when the video gets done playing, so you can choose which video you want to view next.  It all works fine when you let the videos play in their entirety.  However, I have the video controls visible on the videos so the viewer can jump ahead, pause or jump backwards in the individual videos as they are watching them. 

If I click on the video controls (to say jump ahead near the end of the video), when the video ends it no longer goes to the table of contents page like it is supposed to.  It just sits there waiting for me to do something.

Any idea what might be wrong?

Thanks.

 

 

 

8 Replies
Julie Stelter

Hi Barry,

I think the issue might be that the video timeline and the slide timeline aren't synced in Storyline. So even though you advanced the video to the end, this does not advance the slide timeline to the corresponding spot. So once the slide timeline ends, your design would proceed to the TOC.

Are you trying to make sure the user watches the entire video? Or could you just add a next button to take them back to the TOC when they wanted to watch a different video?

Cheers,

Julie

Barry Romanski

Julie,

I think I understand what you are saying about the slide and video timeline getting out of sync when I use the video controls to jump around.  I programmed the NEXT button so that when you click it it takes you back to the TOC page and that more or less works.  But are you saying that when I use the video controls, there pretty much is no way to make it automatically navigate back to the TOC page by itself (as it does when you don't touch the video controls and let it play in it's entirety and uninterrupted?  Are you saying that's just something you have to accept as a consequence of allowing a user to navigate the video?

Julie Stelter

Hi Barry,

Yes that is what I'm saying. But let me make one point clear. Let's say the video is 100 minutes. If the person scrubs through the video to the end, the slide timeline is still progressing so after 100 minutes the slide will go back to your TOC if the trigger says "at end of timeline go to TOC slide" 

I think the only way to solve this is using javascript.

Cheers,

Julie

Barry Romanski

Julie,

Thank you for following up.  It's not important enough to get into Javascripting and at least I now know what to expect.

However, I have another problem.  I've published my presentation for "WEB" and provided the folder of materials to the person who administers our web site (we are in the process of changing from posting from an internal LMS to an internal web site).

This individual has created URLS to the "story_html5.html" file as well as the "story.html" file, but when doing this, the videos in the presentation don't play.  We've confirmed they are present in the folder of files and when double-clicked directly they play, so for some reason they are not being correctly triggered I guess.

Can you provide any insight into what we might need to look at?  As I say when I play the presentation off my local PC or local storage server the videos play fine.

Thanks in advance for any information you can provide.