Using WMV files

Ugh. I'm using 6 wmv files in a storyline course (it's all that my client had and conversion is degrading the quality). Anyway, this seems to be causing issues with Storyline. My PC displayed the blue screen of death on bootup and this also happened to someone else who was trying to work on the course previous to me. I started from scratch do did not use their file in case it was corrupt. Anyone else had issues like this? Is there a fix? Thanks.

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