Vanishing objects from the master Slides Feb 14, 2013 By Geert De Rycke Hi All, I've created a storyline template. On the masterlayout I've put 2 icons with To 2 states (normal/hover) When I create a new project based on this template, the icons have turned completely transparent. When I'm in View mode, I see the real images. When I go to slide view, the images have disappeared. When I go to the masterslide, the images have turned transparent. No way of rendering them visible again. Any ideas Geert
Peter Anderson Staff 11 years ago02/14/13 at 12:43 pm (UTC) Spooky! How were the icons created / what format are the original images?
Geert De Rycke Author 11 years ago02/15/13 at 12:15 am (UTC) Hi Peter, All pictures on the icons are .png's (normal / Hover state) Geert
Peter Anderson Staff 11 years ago02/15/13 at 7:38 am (UTC) Thanks, Geert! Are the pictures all located on your local drive? Sounds like something we'd be interested in taking a look at. Are you able to share it? Thanks!
Geert De Rycke Author 11 years ago02/15/13 at 7:43 am (UTC) Hi Peter, yes all object are on my local drive I've attached the template Cheers geert air+operations.storytemplate
Peter Anderson Staff 11 years ago02/15/13 at 8:10 am (UTC) Thanks for the template. I think I'm having the same issue as you, but to confirm, can you tell me what the missing icons look like?
Geert De Rycke Author 11 years ago02/15/13 at 8:13 am (UTC) Hi Peter, this is a screenshot with th 2 icons at the bottom When you hover over them the colout changes from blue to orange Cheers Geert
Peter Anderson Staff 11 years ago02/15/13 at 8:37 am (UTC) Thanks, Geert. This is pretty strange indeed. I think it might be best to have our tech team take a look. Mind sending them a ticket and letting me know the case number so I can follow along? Hope you have a great weekend!
Geert De Rycke Author 11 years ago02/15/13 at 8:43 am (UTC) Hi Peter, here's the ticket number : Your Articulate Case # 00319461 Cheers Geert
8 Replies
Spooky!
How were the icons created / what format are the original images?
Hi Peter,
All pictures on the icons are .png's (normal / Hover state)
Geert
Thanks, Geert!
Are the pictures all located on your local drive?
Sounds like something we'd be interested in taking a look at. Are you able to share it?
Thanks!
Hi Peter,
yes all object are on my local drive
I've attached the template
Cheers
geert
Thanks for the template. I think I'm having the same issue as you, but to confirm, can you tell me what the missing icons look like?
Hi Peter,
this is a screenshot with th 2 icons at the bottom
When you hover over them the colout changes from blue to orange
Cheers
Geert
Thanks, Geert. This is pretty strange indeed. I think it might be best to have our tech team take a look. Mind sending them a ticket and letting me know the case number so I can follow along?
Hope you have a great weekend!
Hi Peter,
here's the ticket number : Your Articulate Case # 00319461
Cheers
Geert
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