Vanishing Question Banks

Sep 11, 2012

Has anyone ever have question banks vanish?

I am working on a course that was going to have 4 different question banks.  After I finished creating the third one, I saved the project and question bank Number 1 and 2 vanished :(

3 Replies
Leslie McKerchie

Sorry to hear that Marilyn. This post is quite dated and I have not seen reports of this. Is this something you were working on recently? No chance of a working version of your project in your temp files?

Here's how to check:

1) Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
 
2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
 
3) Change the file extension of the copy on your desktop from *.tmp to *.story.
 
4) Double-click the file to open it in Storyline.
 
File corruption is unpredictable, and there's no straightforward way to determine what causes it. Common causes are environmental (disk errors, power outages, improper shutdowns), viruses, failed Windows updates, and even file size (i.e., very large files have a higher risk of corrupting). Consider using the preventative measures described in this article to protect your project files: http://articulate.fyi/1MHtYPt

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