variable change on import

Hello,

I have an urgent problem....

I have made a new project with a lot of variables. When I copy this project and change the names of the variables and I want to merge this project with the original project, than Storyline changes the names of the copied variables. The triggers apply to the wrong project.

One project contains around 40 variables, and we have 10 projects, so it would be a lot of work to make a workaround. 

I hope you have a solution so we can fix this problem in a more easy (fast) way.

Thanks in advance,

 

 

 

28 Replies
Cameron Ivey

Is there any update to this issue? We are dead in the water with the project because of this bug in the system.
Thank you

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Cameron Ivey
Technical Trainer
Product Support North America

CNH Industrial America
Racine Training Center
2601 Oakes Rd
Sturtevant, WI 53177 USA
Office: 262-636-6115
Cell: 262-977-0905
cameron.ivey@cnhind.com

This message, the information contained herein and its attachments are confidential and are intended only for the persons or organisations to whom they are addressed. Distributing, copying or performing any other action involving this information is strictly prohibited. If you have received this message in error, please immediately notify the sender and delete the message from all computer or server applications. Thank you for your cooperation.

Ashley Terwilliger

Hi Cameron,

Thanks for checking in. The original issue was specific to changing the variable name and that has been fixed. Our team is still investigating an issue specific to the variables associated with dials, and how those misbehave if you've changed the variable name. We'll let you know here and in your case as soon as we have an update! In the meantime, it looks like rebuilding the dial interaction without renaming the variables would be the best route forward.

Also, I noticed that your email signature came through when you replied via email. You can remove that if you would like by clicking Edit beneath your response. Here’s a quick Peek video if you need help.

 

Cameron Ivey

We are aware that we can recreate the dial to work around this. As you can see from the Storyline files we have tons of triggers some with multiple conditions regarding the two dials. This process would take days to complete for the roughly 10 to 12 Storyline files we have. Is this something that one of you representatives can do for us since this is ultimately the result of software bugs that have previously been identified and fixed numerous times? It is rather difficult for my manager to have us invest days' worth of time into this to work around a software bug after we have already invested so much money into this software that is supposed to help us prevent better eLearning content in less time than alternative software.
Thank you

[cid:image001.png@01CF7A8C.080C2EE0]
Cameron Ivey
Technical Trainer
Product Support North America

CNH Industrial America
Racine Training Center
2601 Oakes Rd
Sturtevant, WI 53177 USA
Office: 262-636-6115
Cell: 262-977-0905
cameron.ivey@cnhind.com

This message, the information contained herein and its attachments are confidential and are intended only for the persons or organisations to whom they are addressed. Distributing, copying or performing any other action involving this information is strictly prohibited. If you have received this message in error, please immediately notify the sender and delete the message from all computer or server applications. Thank you for your cooperation.

Ashley Terwilliger

Hi Cameron,

Our team can often help identify and share quick strategies to help with quickly updating all the triggers, so I'll ask Anna to take another look. Updating all the triggers in a file we're unfamiliar with may mean we'd change things that you didn't want and ultimately cause more work for you, so that wouldn't be something our team would take on. 

We'll keep you posted on the issue with renaming the dial variables here and in your Support case!