We have some courses that we're building which uses variables to adjust states of buttons. However, we're having issues with those variables responding properly in OS X Safari. The course is working perfectly on Chrome (OS X & Windows) and IE11.
Hi, Nathan -- Thanks so much for reaching out and for sharing your file! While testing in Safari, I seem to be experiencing the same difficulties you have described. I was not able to locate another instance where this issue has already been reported, so I'd like to recommend that our Support Engineers take a closer look for you. Please use this form to submit a case and if you can share your ticket number, we will gladly follow along.
Thanks for mentioning, Phil! I will be sure to keep up with Nathan's case if he decides to submit one, so that I can pass along the findings of our engineers. :)
Hi, Nathan -- We'll see if our engineer can speak further on that, so please be sure that you have replied via email to Jonathan's last message so that he receives your feedback in the case, as well.
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Hi, Nathan -- Thanks so much for reaching out and for sharing your file! While testing in Safari, I seem to be experiencing the same difficulties you have described. I was not able to locate another instance where this issue has already been reported, so I'd like to recommend that our Support Engineers take a closer look for you. Please use this form to submit a case and if you can share your ticket number, we will gladly follow along.
Sorry to say Christie I have seen this but never reported it
Thanks for mentioning, Phil! I will be sure to keep up with Nathan's case if he decides to submit one, so that I can pass along the findings of our engineers. :)
I've submitted a case to the support team. We'll see what they say.
And I see you case #00834280 has been received, Nathan! Thanks for the head's up, and I'll be checking in on their progress to share relevant updates.
Hi, all -- I checked in on Nathan's case and I thought I would share the following from Jonathan, one of our engineers:
"I have tested your Storyline project in Safari for Mac and we were able to finish the game. Here's a screenshot to show you that we were able to finish it and it worked. May I ask what version of Safari in OS X are you using? Is Flash Player enabled in your Safari for Mac?"
I will continue to monitor for additional updates and will share them here!
I've double checked and Flash was disabled on my MacBook, but the HTML5 version isn't working in Chrome or my iPhone either.
So something in the variable isn't working with HTML5?
Hi, Nathan -- We'll see if our engineer can speak further on that, so please be sure that you have replied via email to Jonathan's last message so that he receives your feedback in the case, as well.
Hey Christie, I responded to Jonathan as well. I just wanted to update the forum to reflect that the problem was with the HTML5 publish.
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