Variables re-setting when viewed on iPad

Jan 22, 2015

Hello,

I am having an issue when viewing a course on an iPad when running it through a LMS. I am using variables to set all 6 modules to complete (i.e. set mod1 to true when timeline starts) which works fine.

However when I close the course then reopen it, some of the variables are resetting to the initial state of false. The course runs fine on Windows, so potentially an iOS issue.

Has any one else had a similar issue of variables not remaining set? 

Any help would be much appreciated!

Rob,

1 Reply
Ashley Terwilliger-Pollard

Hi Rob,

I'm sorry to hear about the odd behavior with your courses, and I'd like to know a bit more information to help narrow this down. 

What version/update of Storyline are you publishing with (latest versions are Storyline 1 Update 8 and Storyline 2 Update 4)? You mention hosting in an LMS, are you viewing the content within the mobile player or the HTML5 content on an iPad? What iOS is on the iPad? Is it always the same variables which are resetting or is the behavior inconsistent? Does it happen for every user?

If you're able to share a copy of the .story file for us to take a look at, that would be helpful as well. 

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