Hi - I am new to Storyline. I created a project with a slide that has a character and audio and then i have it cut into a video. At first everything worked well but when I tried to add audio trailer after the video it now cuts off my video. The timing is correct so there should be no overlap and i have checked everything i can think of. Also, another item I ran into was when I published, it does not play the video at all, just shows the blank slide.
When I try to upload the attachments it is only allowing me to choose one item at a time. I have another project we created where we used Record Screen option and it worked great in the "preview" but not working when we "publish".
Can you tell me what you need to help me trouble shoot this? Thank you!
5 Replies
Hi Theresa, and welcome to Heroes!
Would you be able to post a sample slide so we can take a look? This would help us see what you're seeing and hopefully allow us to solve the issue.
Thanks!
Mike
I attached the two, let me know if you need additional information., thank you for your assistance.
Hi Theresa,
Could you attach your .story file (the file in which you create your project)?
Thanks!
Mike
Hi Mike,
When I try to upload the attachments it is only allowing me to choose one item at a time. I have another project we created where we used Record Screen option and it worked great in the "preview" but not working when we "publish".
Can you tell me what you need to help me trouble shoot this? Thank you!
Theresa
ps- i added the Story and Story Unsupported HTML
Hi Theresa,
It looks like you uploaded the story.swf - can you share the .story file here? It's the file that you create your project in, before publishing.
Thanks!
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