Video and Audio publish with 2 seekbars

We have a Storyline 2 course that has a recorded screencast, and then recorded audio within storyline after the screencast. The seekbar settings are custom only checked for the selected slides with the video and audio, seekbar on the player features is not selected. When published, it publishes with TWO seekbars. They are synced, but it is very confusing to have two- how can we get rid of one?

 

14 Replies
Chris Williams

I have a slightly different need. I have two audio files on one layer that I want the user to toggle between, (i.e. start/stop etc.) but have one seekbar that adjusts to the length of the two different audio file lengths. This will give them the ability to "scrub" to the location they want (the first audio file is 30 seconds while the second audio file is 90 seconds). It seems the seekbar is pendant upon the base layer unless I'm doing something wrong.

Right now I have the two audio files on two different layers and my button setup works fine for starting/stopping, but doesn't allow them to navigate through the audio file, but rather restarts them from the beginning of it.

Alyssa Gomez

Hi there Chris!

The seekbar works for the base layer as well as slide layers. You don't need to adjust the length of the base layer timeline to the total length of the two audio files because the seekbar will switch to the layer timeline as long as you use the "Pause timeline of base layer" setting in Layer Properties. 

Please try that setting and let me know if that works for what you're trying to achieve!

Chris Williams

Thanks Alyssa, that does help. Unfortunately it doesn't seek properly. When I click on the seekbar, the audio continues to play as normal, and doesn't adjust. I've tried changing Allow Seeking: from Automatically Decide to Yes but no luck. I haven't published and it might just be a bug in the preview mode.

Alyssa Gomez

Hm, that's odd. You should be able to use the seekbar to jump ahead in the audio file. I just tested this in a new file, and it works on my end. Do your Layer Properties match mine here?

It might help if I could take a look at your .story file, or even just the one slide that's giving you trouble. You can use the Add Attachment button to attach it right here in the thread.

Alyssa Gomez

That works!

I took a peek into your file, specifically Slide 1.9 Type of Business Structure - Sole Proprietor. I noticed that the audio file was called "CopiedAudio" and I did not see the audio itself, only the name of the file.

To fix this, I exported the audio file and saved it as an MP3. Then, I deleted the audio file from the layer and replaced it with the new MP3 audio file. Now you can actually see the audio in the timeline

I made that change in the attached file, and now the seekbar works as it should on the layer. Take a look, and let me know if it also works for you!

Chris Williams

Thanks Alyssa, that works. For what it’s worth, I noticed that during the export process, that the mp3 is twice the size. I also realized that I had put a trigger in the layer to play the media when the timeline starts. This (graphically) removed the audio wave display with a solid bar in the timeline. When I removed the trigger (without replacing the audio file), it then also worked.
Thanks for all your help!!