Video and eMail links not working

May 13, 2014

Hi there,

I am completely new to Articulate (all other work I have done has been in Captivate) and I am working on my first (dummy) project.

I have added two video links - one YouTube and one Vimeo, using embed code and a button that should send an email... but nothing is working when I publish.

What am I doing wrong?!


1 Reply
Ashley Terwilliger-Pollard

Hi Mandy and welcome to Heroes!

When you've finished publishing, are you testing locally or testing within the intended publish environment? If you're testing locally you could be encountering security restrictions and browser issues that would prevent links and web objects from working as expected. This is further described in this article with a few options for testing your published content on a web server. 

Keep us posted if you're still having difficulty after viewing within one of those intended environments and then we'll want to take a look at your .story file and know more about where you're testing it (browser, LMS vs. web, etc.). 

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