Video courses lose connection with LMS on android
Feb 28, 2020
Please help me to solve the issue with playing video courses on android devices.
I use articulate 360 or Rise to make courses. Courses play very well on all platforms, but I discovered one bad issue.
When users play courses which contain video on android devices (via browser or app) they can’t finish them because of disconnect with LMS (sap success factors) - usually they can’t push the answer buttons in the final test (it does not react). If I replay the course it continues on the slide before the video (that’s why i think that the issue is in video content). When I watch the same courses on iOS devices or PCs the issue don’t appear.
Is there any way to fix it?