Video Display too small

Hi all,

I have created video in camtasia and inserted the video files into SL. The preview of the video files is very small and not filling the slide. Conversely when I make a video using SL record screen the video file fills the whole slide. I have tried publishing the camtasia vid files at different sizes but SL is treating them all the same. What am I missing here?

Thanks for your insight!

6 Replies
Alyssa Gomez

Hi Cat, are you seeing this behavior in Preview mode or when testing the published output? You'll want to be sure you're testing the published output in the intended environment. Also, I wanted to point out this thread which has some best practices when importing Camtasia video into Storyline. The thread is a bit older, but you'll find some good information there.

Roslyn Rissler

I have a similar question. I use a lot of Camtasia vids in my courses, and Storyline always compresses them to the point where they are very blurry. In the past, I've had to go into the content, and replace the nonsense-named videos with my hi-res videos, and then republish. Is this the same for 360? 

Could I import the video into Rise and then import that content into 360?

Cat McCarthy

Alright, I have tested the video inside the SL course as a scorm in the LMS and all the different video sizes is exactly the same as preview in storyline... How do I get SL to preserve the clear large high res of the original Camtasia output and not shrink/compress the video? I have read all the old content and this is not specifically addressed.

Alyssa Gomez

Yes, you are correct. I just wanted to make sure you weren't seeing this behavior in the published output but not in Preview mode. If you're publishing the Camtasia file at the same resolution as the Story Size and importing the video as an MP4 file, you shouldn't be seeing these issues. From here, I would recommend reaching out to our support engineers directly with your Storyline file and video file so we can so some testing on our end. If you do decide to share your file, be sure to let me know your case number so I can follow along, as well. 

Alyssa Gomez

Hi there Roslyn~ You may want to try using the method described by Mike Enders here to replace the video after compression in the published output. Here is additional information on how Storyline compresses the videos. 

Just like in Storyline 2, Storyline 360 has an option to forego compression for MP4 files. 

  • Choose Automatic from the drop-down to have Storyline compress your video files when you publish.

  • Choose None if you'd prefer not to compress your video files. Video quality will be higher, but it also results in larger files. This feature is only available for MP4 videos created with baseline, main, or high profiles. All other video files will be compressed when published.