Video Encoding / Setting Problem
Apr 10, 2019
By
Ian Coltman
Why, when I use the Handbrake video compression tool that your staff recommends, does your software overwrite the encoding and not even allow me to turn the compression off (the menu is disabled)... regardless of the MP4 setting?
So now I have to overwrite the video files (post-publish) instead of just turning the compression off? I'm not impressed.
Please help or fix this... its ridiculous... why do I have to circumvent your video encoder instead of just turning it off?
1 Reply
Hello, Ian. Sorry you hit this snag!
I just replied to your other discussion post over here; we can continue our conversation there if you'd like!
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