Video from Articulate 360 does not play on a slide when the course is loaded into our Learning Management System.

Jun 23, 2017

Video from Articulate 360 does not play on a slide when the course is loaded into our Learning Management System. The video also is invisible.

The video plays fine on my desktop computer and is visable.

 

1 Reply
Leslie McKerchie

Hello Margaret,

Sorry to hear that you ran into an issue with your video content playing.

We have a troubleshooting document here for the common reasons that you may experience this.

If that doesn't fit the bill, I'd be curious if you are able to replicate this in SCORM Cloud or if the issue is limited to your LMS. If you're able to replicate, we would certainly want to take a look at the .story file.

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