Has anyone else out there had difficulties with animations visually glitching at the opening or closing of slides. I can't figure out what is causing this, but it is very noticeable and of course the client isn't happy. Have to figure out a workaround at a minimum. Thank you!
Thanks for reaching out, and I'm sorry to hear you're running into some glitches during slide transitions! We have some similar bugs reported when the user is publishing to video. Is this your publishing method?
Our support team would be happy to take a closer look at your file and help troubleshoot the issue and offer suggestions. Feel free to share your .story file using the link below.
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Hi Cynthia,
Thanks for reaching out, and I'm sorry to hear you're running into some glitches during slide transitions! We have some similar bugs reported when the user is publishing to video. Is this your publishing method?
Our support team would be happy to take a closer look at your file and help troubleshoot the issue and offer suggestions. Feel free to share your .story file using the link below.
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