Video is Clear While Previewing but is Blurry when Published to an MP4

Feb 08, 2021

I am creating a how to video for my company. I do a screen recording and insert the MP4 into a Storyline360 project. When I preview the slide that has the video (and really the whole project) everything looks great! However, when I publish it, the slide I have my video on is extremely blurry. I've tried publishing in different sizes (slide size, etc) and nothing is working. Still get all kind of blurriness. What is the fix here? Why is everything clear during preview but not the published version?

1 Reply
Test_Luiza Quinto

Hi, Karen!

I can understand how you must be feeling about this. May I know how you published your project? It's best to open the output in the intended environment for excellent results as suggested here

Meanwhile, I played with the settings below and they worked fine for me. With fingers crossed, I wish you the same success!

Workaround #1: Adjust the publish quality. Here's how:
Click Publish > Optimized for standard delivery > drag the slider to right-most end


Workaround #2: Turn off the compression settings
.
Under 'options' in the main ribbon, select 'None' across the 'compression' label.

More tips are on this guide. Even if the title cites Storyline 2, the concerned settings are similar to those of Storyline 360's.

Cheers to better quality videos!