Video is played pressing where ther is no button Feb 24, 2014 By Juanjo Haro Something weird is happening to our course... in ipad (not happens on html5 pc) In some slides, the video gets fired by hotspots that has anoher trigger assigned. Or Even if you press in some places that does not have any button , the video gets fired... Sometimes begins to happen once you clicked for the first time the video Any reason / solution to avoid this. Thanks
Ashley Terwilliger-Pollard Staff 10 years ago02/24/14 at 11:17 am (UTC) Hi Juanjo, I see that you're working on this issue with John Say, and to add some additional information here this is happening to you in Update 3 and he's reported it to our QA team for further investigation.
Juanjo Haro Author 10 years ago02/25/14 at 12:00 am (UTC) Hi, AShley... thanks As I told John, yesterday i've exported with Update 5 and the issue happens too... hope this will be fixed soon
Ashley Terwilliger-Pollard Staff 10 years ago02/25/14 at 6:37 am (UTC) Thanks Juanjo, I don't have a time frame to offer right now in regards to hearing from our QA team but will continue to follow along in your case.
4 Replies
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Hi Juanjo,
I see that you're working on this issue with John Say, and to add some additional information here this is happening to you in Update 3 and he's reported it to our QA team for further investigation.
Hi, AShley... thanks
As I told John, yesterday i've exported with Update 5 and the issue happens too... hope this will be fixed soon
Thanks Juanjo, I don't have a time frame to offer right now in regards to hearing from our QA team but will continue to follow along in your case.
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