Video is split on squares

Sep 03, 2019

Colleagues, video is split on squares after publishing in Articulate Storyline 360. Screens are attached.

I think this is the problem of  OS Windows 10.

Is there any suggestions how to fix it?

 

1 Reply
Leslie McKerchie

Hi Maxim,

Thanks for reaching out and sharing what you are running into with your project along with those images.

With your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.

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