I have recorded a video using my iphone 6, saved it on my pc, inserted the file into a slide using storyline 2. Published the story to include html5 output to articulate online website. When viewing the slide the video does not play. What appears on the slide is the thumbnail image of the video. I have the video controls setting to show beneath the player and that does not appear. Am I missing a step?
Hard to diagnose without a file to look at. Would you be able to share your .story file with us? If you cannot share it here in the forums, please share here privately.
Hi Nathan! Thanks for sharing this. I am able to see the issue that you are reporting on my iPhone as well. Would you be able to share the iOS you are running on your iPhone 6 so that I can include that in my report to our QA Team?
8 Replies
Played around with it more..
Converted video file to flv, still would not play
Applied the setting to open in a new window, the new safari window has the "play" button but when clicked it wont play
Hi Nathan!
Hard to diagnose without a file to look at. Would you be able to share your .story file with us? If you cannot share it here in the forums, please share here privately.
Hi Leslie,
Attached is the .story file. It is one slide with a video inserted.
Hi Nathan! Thanks for sharing this. I am able to see the issue that you are reporting on my iPhone as well. Would you be able to share the iOS you are running on your iPhone 6 so that I can include that in my report to our QA Team?
Thanks Leslie. I am using iOS 8.4
Hi Nathan! Thank you for that information. I was hoping someone on my team could test with a different iOS, but it seems we all stay up-to-date :)
I have reported your issue to our QA Team for review and testing and will update here when applicable.
Thanks Leslie!
No problem.
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