1 Reply
Joshua Dunbar

Hey Russ,

I'm sorry to hear that you're having issues with importing an mp4 video. 

If you are working with Articulate online there is a file size limit of 500 MB, though you can work off your local hard drive and I'd recommend doing this and see if the error persists.

If you are still having issues with the video, can you send it along and then I can take a closer look for you? Thanks!