I published my project to HTML. Loaded via Front Page 2003 (I know, I know, this is what my company is using). I then access it in preview mode and everything is working except the videos. Both videos are located on a layer in a slide and triggered via a button. Please help!!
Quite honestly.. I know I've used Front Page, but I don't remember a thing about it. Are you previewing in Front Page or in Storyline? I'm assuming you mean Front Page, but I just want to confirm this.
You may run into some issues with view playback if you view the content locally.. this may also be the case for previewing it in Front Page, but I'm really not sure. Are you able to upload this content to a web server or LMS for testing?
If you can share your project's .STORY file here, or give us a little information maybe we can help you get this working
I previewed it locally using story dot HTML and that worked. However, when I uploaded it to front page 2003 the video does not show at all. I was using preview in browser. this was in the publisher version not the published version of frontpage 2003. Our company publishes overnight. I will check again tomorrow and give you an update. I will also try and upload it to the LMS and see if it works there. thanks, Joe
I have uploaded the zip file. There a three videos in the file and none of them work on our intranet. If I access the story.html file locally it does work. You can try the video on the "Video Tutorials" page in the Services scene.
I identified the problem. Mp4s will not work in Front Page 2003. If I change the extension to .mov it will work. Is there a way to change the output of the video in Storyline? Will this effect the mobile output? I am trying to see if IT will grant access directly to the FTP so we can load the files directly the intranet and then IE8 will work for the output. I am doubtful they will grant this access so I am trying to find another work around.
Sorry I wasn't able to get back to you sooner. I don't think you'll be able to accomplish this with an MOV file, because Storyline will compress the video as an MP4.
Do you know if the two (FLV alpha or SWF) files above will play in Front Page? If so, maybe you could convert to those formats and give it a try.
I'm afraid testing on my end wouldn't be much help, as I do not have access to Front Page at the moment.
If you're able to try converting the files, or if you can find out if the file types above are supported, please let me know how it goes.
Thank you again for all of your assistance. I was able to work with my IT department and solve the issue. The MP4 MIME file needed to be added to our server.
7 Replies
Welcome to E-Learning Heroes, Joe!
Quite honestly.. I know I've used Front Page, but I don't remember a thing about it. Are you previewing in Front Page or in Storyline? I'm assuming you mean Front Page, but I just want to confirm this.
You may run into some issues with view playback if you view the content locally.. this may also be the case for previewing it in Front Page, but I'm really not sure. Are you able to upload this content to a web server or LMS for testing?
If you can share your project's .STORY file here, or give us a little information maybe we can help you get this working
Thanks!
I previewed it locally using story dot HTML and that worked. However, when I uploaded it to front page 2003 the video does not show at all. I was using preview in browser. this was in the publisher version not the published version of frontpage 2003. Our company publishes overnight. I will check again tomorrow and give you an update. I will also try and upload it to the LMS and see if it works there. thanks, Joe
I have uploaded the zip file. There a three videos in the file and none of them work on our intranet. If I access the story.html file locally it does work. You can try the video on the "Video Tutorials" page in the Services scene.
Thanks,
Joe
I identified the problem. Mp4s will not work in Front Page 2003. If I change the extension to .mov it will work. Is there a way to change the output of the video in Storyline? Will this effect the mobile output? I am trying to see if IT will grant access directly to the FTP so we can load the files directly the intranet and then IE8 will work for the output. I am doubtful they will grant this access so I am trying to find another work around.
Thanks,
Joe
Hi Joe,
Sorry I wasn't able to get back to you sooner. I don't think you'll be able to accomplish this with an MOV file, because Storyline will compress the video as an MP4.
Do you know if the two (FLV alpha or SWF) files above will play in Front Page? If so, maybe you could convert to those formats and give it a try.
I'm afraid testing on my end wouldn't be much help, as I do not have access to Front Page at the moment.
If you're able to try converting the files, or if you can find out if the file types above are supported, please let me know how it goes.
Thank you again for all of your assistance. I was able to work with my IT department and solve the issue. The MP4 MIME file needed to be added to our server.
Thanks,
Joe
Awesome, Joe! Very happy to hear it
I hope you have a great day!
Christine
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