Video not playing on iPad, just freezes at begining of clip
I have a course where all the content is in the video clip. When published it works fine for some (pc and ipad), but for others it just freezes on the first frame of the video (which is the entire course). The freezing only occurs on iPad.
I've taken the exact same video clip and had these same users access it outside of Storyline and it worked fine. I've also created a link within storyline (ie, youtube) to the video on an external site and it worked from there, but that's not an option it was just a test.
There seems to be a loading issue with videos embedded within Storyline and low bandwidth users. Users have said they see an incomplete pre loading image (the circle with the lines) before the video appears and then it freezes.