Video not playing on mobile
Jun 17, 2016
By
Harri S
Hi Guys
I have a project that is published in SL2 with videos that autoplay and some videos that are click to play. The project is published with the html5 option but we cannot use the mobile player as we need to track progress on our LMS (moodle). When i tested the projects none of the videos play - this shouldn't be a bandwidth issue as I tested on a strong/high speed internet connection.
Has anyone come across this/ do you have any ideas?
Thank you in advance
Harri
6 Replies
ps -I was testing with a Samsung Galaxy tab and samsung s6 mobile
Do the videos play when you test the content OUTSIDE of your LMS? I'm just wondering if it might be an LMS issue.
Hi Harri,
I'd agree with Michael's question and I would look at testing at SCORM Cloud. Also what OS and browser were you using on your tablets and mobile device? You'll want to ensure you're using one of the supported options here.
Hi Ashley
I've had a look at the supported options for viewing content as suggested in your post. Is it right the for android 4,1 or later and IOS 7 or later you have to use the mobile player? If so how do you get the data to pass back to the LMS?
Thank you
Harri
@Michael
Thank you for the suggestion, strangely enough I tested this a few minutes ago using tempshare just as a first port of call and it worked. I then tested the course inside the LMS as it sits at the moment and it's working now.... hmmm maybe something I need to ask my LMS guys
Thank you for your help
Hi Harri,
Nope - you can still use the HTML5 output on your Android devices in Google Chrome (latest version) in Android OS 4.1 and later, and the AMP is supported in the same OS as well. They are separate publishing options and if you choose AMP and HTML5, and the user accesses on a device that allows for the AMP they'll be prompted to download that.
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