Video not playing when module is placed on our intranet

I created a module that has a video embedded into it and is to play automatically when you get to the slide. It plays fine in preview mode but when I publish it and send the zip file to our marketing department to place on our intranet, it will not play. It's just a white screen. I have published it as Scorm 1.2, Scorm 2004 3rd Edition, as a web file, as a LMS file and it still will not play.

8 Replies
Lesly Becerra

Christie - we have used the recommended workflow process for sometime now and are very familiar with it. However, the problem we are having now is outside of our LMS. I created an e-Learning in Storyline, included the said video, and published it out as a Web file to be placed on our intranet web page by our webmasters. The module itself works. It's when you get to the one slide where the video is, where is doesn't play.

Ashley Terwilliger-Pollard

Hi Lesly,

You mentioned it "not playing through our LMS" - so I may not be clear on how you're publishing and then hosting and accessing this content. Can you share a bit more information here with us on how you're publishing and the final destination of your published output? If you're placing it on your intranet, what role does your LMS have in this?