Video not Rendering Correctly
Aug 06, 2018
Good day:
When attempting to publish a slide as a video it does not render correctly. Specifically, some of the photos that fly- or fade-in are either randomly cropped or don't appear.
I've tried:
- restarting Storyline 360
- restarting PC
- ensuring all updates are complete
- re-arranging assets in the timeline
- publishing at different quality levels
- saving file as a different name
- cursing loudly
SL360 file and video output attached. First instance appears at 0:11 of video.
NOTE - Frustration level: 1,000,000
Cheers,
CC
1 Reply
Hi Clint,
I can certainly understand your frustration.
This is an issue I've not seen before, but I am certainly able to both see and replicate with what you have shared here.
I've opened up a support case on your behalf so that one of our support engineers can take a look.
Be on the lookout for an e-mail.
This discussion is closed. You can start a new discussion or contact Articulate Support.