9 Replies
Ashley Terwilliger-Pollard

Hi June,

I took a look at the previous case mentioned here, and it seems that within Angie's case that the recording didn't contain audio and that's what she was looking for. If you insert a screen recording as a step by step recording it won't be included as a part of the screen recording as the audio is stripped out.

Also, you'll want to confirm that when testing the published output you're doing so by uploading to the intended environment vs. testing locally