Video Replay When Revisit The Slide

Dear team,

I got problem with the work file, which is consist of video (mp4) and images i set as buttons. Already set the slide - resume saved state.

Problem occurred  when revisit again the slide,  the video is replaying together with image buttons  that i set at the end of the timeline (23s).

I want it to not replay again on the slide when revisit. How to do this?

Please advise me what to do.

Many thanks.

 

Regards,

ZJ

9 Replies
Alyssa Gomez

Hello Zaini!

It sounds like a video is replaying on a slide when you revisit the slide, even though you set the slide to "Resume Saved State". 

This is actually a bug our team is investigating in Storyline 3, and I'm sorry to hear it's affecting your file! As soon as we get it resolved, I'll let you know. 

Thanks for bringing it up to us!

Christa Novelli

I would also like to know when this bug is fixed. I am using Storyline 360 and have the same thing happening. I have mp4s embedded on multiple slides.

Even when I set the slide properties to resume saved state when revisiting, the mp4 starts over at the beginning. The other elements are saved at the end of timeline so the video is playing but everything else is at the end of the timeline. This creates some significant confusion and challenges.

I have attached an image of what the slide looks like at the end of the timeline when the video is complete. I'll attach an image of what it looks like on revisit in my next comment.

Katie Gokhshteyn

Hi there! A few updates 🗞:

  • If you're using Storyline 360: We just released Update 27. This release includes a fix for the issue where videos would start over when revisiting slides even if they were set to resume saved states. To see what this version has to offer, follow these steps to update your software.
  • If you're using Storyline 3: This issue isn't fixed in Storyline 3 just yet, but we promise to keep this discussion updated as soon as new information is available

If there's anything else I can answer, I'll be here!

Vincent Scoma

Hey Everyone! A few more updates:

We just released the newest version of Storyline 3 (Build 3.7.20003.0) this morning. This fixed the issue where videos would start over when revisiting slides even if they were set to resume saved states. 

The next step is to update Storyline 3  by downloading the latest update here

As always, we are happy to answer any questions you have by posting in this discussion or you can contact our Support Engineers directly.