Video replays when hitting pause
Dec 18, 2018
We use a lot of embedded MP4 videos without our Storyline training, typically involving the use of shapes, etc to add interactivty/animation/
We are experiencing an issue where when a user clicks on the pause button and then play again, the video on the base layer resets to the start but the rest of the content on the base layer continues to play as expected (e.g. shapes still moving in etc). I've tried finding answers everywhere in the forums and spent a lot of time fiddling with settings but I am not getting anywhere.
Perhaps I'm being a bit dumb, but I'm slightly confused as to why the pause button would simply not stop, and start, everything (base layers, content on the layer and other layers etc)?
Set up (using Storyline 360):
To be clear, this issue does not affect a slide featuring only one video (i.e. no other content), but is a problem when doing the following:
- base layer featuring Mp4 video set to play at beginning of timeline and remain on screen. Base layer also features some additional audio and other elements, such as shapes etc that come in to the slide as per the timeline.
Any ideas why the video is resetting to the start when all we are doing is pausing it and pressing play again?