Hi, when i add a video and resize it, the video is displaying at dimensions that are larger than the player. Additionally, if I crop the video, Articulate shows an error message. Any help on these issues would be appreciated.
Well, glad to hear that it's working for you now Daniel. Thanks for popping back in with an update.
It looks like your email signature came through when you replied via email. You can remove that if needed and here’s a quick Peek video if you need help.
4 Replies
Hello Daniel,
Sorry to hear that you are running into an issue when editing your video.
Curious if the issue happens in any course you are working on or just this particular one?
If you cannot re-create the issue in a new course, I would advise to import the file into a new one and proceed.
If it's happening in any/all files, you should certainly conduct a repair of your software.
Thank you. I created a new file and added the video, then cropped and resized it. It is working as intended and displays at the dimension I needed.
The original file was a SL2 file converted to SL360 and may have been why this was a problem.
Regards,
Daniel
Well, glad to hear that it's working for you now Daniel. Thanks for popping back in with an update.
It looks like your email signature came through when you replied via email. You can remove that if needed and here’s a quick Peek video if you need help.
That worked as well. Thanks for the video.
This discussion is closed. You can start a new discussion or contact Articulate Support.