I've been testing Storyline 2 E-learning on mobile (iphone) from an app and I'm having some trouble with the mp4 video's in the module. When launching the video it automatically goes to full screen but doesn't close after it's finished! I will need to select done to continue. Module keeps running.
Please be sure that you are following the viewing requirements listed here. You mention that you are viewing from an app and I'm not sure that's something we can support.
If you are utilizing a supported method, you are welcome to share your .story file for us to take a look.
Thanks for replying. requirements are ok. Having similar problem using the articulate mobile player. Does work correctly on a Samsung device. Any suggestion on adding/editing video's in storyline 2?
4 Replies
Hi Peter!
Please be sure that you are following the viewing requirements listed here. You mention that you are viewing from an app and I'm not sure that's something we can support.
If you are utilizing a supported method, you are welcome to share your .story file for us to take a look.
Hi Leslie,
Thanks for replying. requirements are ok. Having similar problem using the articulate mobile player. Does work correctly on a Samsung device. Any suggestion on adding/editing video's in storyline 2?
Thanks. Peter
Hi Peter!
We have some standard documentation on adding and editing videos in Storyline 2.
If you'd like to share your .story file, we could take a look.
Thanks for your support. Using triggers seem to work. Video’s now stops automatically.
Peter
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