Video slide blank ... sometimes
I am a bit confounded by an issue I've experienced a few times recently.
I have published a couple of different Storyline items with trouble playing video. In each of these the videos were maybe 2-3 minutes, so not huge. On some computers (desktops and laptops) they play fine, on others when it gets to the video slide the slide will appear black and video won't play. If they can get past the black screen the rest of the module plays fine.
Has anyone else has experienced this? Do you know why this happens? Is it a Java, flash, etc. issue? Does anyone know how to fix this to make sure the module works for everyone?
Here is a file that worked on some, not others: