Video stops playing when I play in LMS

Hi there,

I have a video that I have inserted in my S360 module. In S360, I have no problems play the video in full. However, when I create my scorm package and upload it in an LMS, the video in question seems to cut off at a certain point. The progress bar still seems to be going but the video is no longer playing. I thought it might be a buffering issue but I don't think so. 

Any thoughts? 

Thanks in advance.

1 Reply
Maria Costa-Stienstra

Hi, Metrix.

Thank you for reaching out!

I'd start by uploading the project to SCORM Cloud and testing it there to rule out LMS issues. Check out this step-by-step article!

If it works as expected in SCORM Cloud, I would advise you to reach out to your LMS for more information, as it can be the settings on their end. 

If you need help testing, please reach out to our support engineers through a case

Let me know if this works!