I am hoping you can help. I have very large video 40MB. The video is in MP4 format. When I can insert the video into Storyline 2 with no issues. The original file size is about 50MB. However, I was asked to trim the first 8 seconds of the video off. When I do this and then save the file, the file size exploded to 108MB.
Thanks for reaching out here. This is something we've reported to our QA team recently and they're currently investigating the issue. I don't have an update at this time, but I'll include this thread in the report filed with our QA team for additional information and so that I can keep you posted here once there is additional information to share.
Absolutely Elisa we'll keep you posted, and just an FYI when you reply via email your signature is included here in the forums. You are welcome to edit the post to remove that information if you wish.
3 Replies
Hi Elisa,
Thanks for reaching out here. This is something we've reported to our QA team recently and they're currently investigating the issue. I don't have an update at this time, but I'll include this thread in the report filed with our QA team for additional information and so that I can keep you posted here once there is additional information to share.
Thank you for your quick response. I would greatly appreciate any information about this issue.
Absolutely Elisa we'll keep you posted, and just an FYI when you reply via email your signature is included here in the forums. You are welcome to edit the post to remove that information if you wish.
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