I recorded some video in Articulate and when I posted it to our LMS site some will play and some won't. Do you have a suggestion on how to fix this so all the videos will play?
If you continue to have trouble, please feel free to submit a Support Case and include a copy of your .story file. We'll be happy to take a look at the problem with you. Thanks!
1 Reply
Good Afternoon Sue, and welcome to Heroes!
This Knowledge Base Article is a great place to start troubleshooting videos that do not play in published content. In addition, this Blog Post is an excellent primer on troubleshooting problems that are specific to an LMS, and you will also want to be sure that you are properly publishing your project for LMS.
If you continue to have trouble, please feel free to submit a Support Case and include a copy of your .story file. We'll be happy to take a look at the problem with you. Thanks!
This discussion is closed. You can start a new discussion or contact Articulate Support.