I have a course that has some video clips on several slides. The videos work fine on desktop machines and laptops on multiple browsers and seem to be playing fine on my iPad. However, they are not playing on a Samsung Galaxy Tab. Was wondering if there is some kind of issue for video on the Android platform that I wasn't aware of.
When you click on the video, an image quickly flashes up on the screen and then goes away. Then all that is left is the video play bar but the video itself is gone and nothing plays.
Yes, you could run your course on a Galaxy S2 or S3 phones, or on a Tab3, but not on Tab2 unless you use griffon browser... I had to perform several tests and went crazy... we gave it up. ..
I would really like to find a way to have the videos play within the Storyline file and still be visible on the Android platform. Could this be done with a web object and linking to them on YouTube or Vimeo, etc?
I also need help fast on this issue. My company is seriously considering switching to another authoring tool because the interactions and videos don't work well as we move to mobile. I love to learn new things but I love Storyline and don't want to switch. We're buying Samsung Galaxy Tab 4 for the field.
Unfortunately the Android platforms are still not supported - but the more users who share their thoughts on that here as a feature request, the better! These go directly to our product development team for review and it'll help them keep track of the number of users who would like to see additional support for Android.
I'll defer to the community in regards to what they do now to include courses on Android tablets.
Has anyone found a fix for this? I currently started using Storyline and am having issues with videos not playing only on Samsung devices. All other interactive screens work fine on the Samsung but videos go black when selected to play. The modules are working perfectly on all other devices. Can anyone help?
Has anyone found a fix for this? I currently started using Storyline and am having issues with videos not playing only on Samsung devices. All other interactive screens work fine on the Samsung but videos go black when selected to play. The modules are working perfectly on all other devices. Can anyone help?
I have a Samsung Galaxy S5 and the video in this link here plays on my device, both in the Player App and Chrome. I'm running Android 4.2.2, The sample was created with the current version of Storyline 2.
My users are running 4.4 on a Samsung tablet. So that could be the issue. Do you know what format your video is saved in? Mine are mp4s.
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My users are running 4.4 on a Samsung tablet. So that could be the issue. Do you know what format your video is saved in? Mine are mp4s.
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The source as well at the published format of the video is .mp4. See here the system requirements for creating and viewing content.
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Android isn't a supported platform, as you have found some features work and others don't
Yes, you could run your course on a Galaxy S2 or S3 phones, or on a Tab3, but not on Tab2 unless you use griffon browser... I had to perform several tests and went crazy... we gave it up. ..
Would a better strategy then be to link to the videos externally instead of putting them into the Story project?
I would really like to find a way to have the videos play within the Storyline file and still be visible on the Android platform. Could this be done with a web object and linking to them on YouTube or Vimeo, etc?
So, I am curious what others have found to be the most reliable way to have video inserted in slides and work across Android and iOS platforms?
I also need help fast on this issue. My company is seriously considering switching to another authoring tool because the interactions and videos don't work well as we move to mobile. I love to learn new things but I love Storyline and don't want to switch. We're buying Samsung Galaxy Tab 4 for the field.
Hi Patricia,
Unfortunately the Android platforms are still not supported - but the more users who share their thoughts on that here as a feature request, the better! These go directly to our product development team for review and it'll help them keep track of the number of users who would like to see additional support for Android.
I'll defer to the community in regards to what they do now to include courses on Android tablets.
Has anyone found a fix for this? I currently started using Storyline and am having issues with videos not playing only on Samsung devices. All other interactive screens work fine on the Samsung but videos go black when selected to play. The modules are working perfectly on all other devices. Can anyone help?
I have a Samsung Galaxy S5 and the video in this link here plays on my device, both in the Player App and Chrome. I'm running Android 4.2.2, The sample was created with the current version of Storyline 2.
Thank you! Fun with Flags! Love it!
My users are running 4.4 on a Samsung tablet. So that could be the issue. Do you know what format your video is saved in? Mine are mp4s.
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The source as well at the published format of the video is .mp4. See here the system requirements for creating and viewing content.
Hi Chapin,
And to clarify, Storyline 1 still does not have Android support, so you'll need to be utilizing Storyline 2.
Thank you. Yes, I am using Storyline 2.
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I need help with this, please
https://community.articulate.com/discussions/articulate-storyline/project-not-running-on-android-devices-when-published-on-review