Videos won't play automatically when published


I have videos on a slide layer set to automatically play (see attached screenshot).

When I preview in storyline this works perfectly. However once published to LMS, online the videos do not automatically play.

If you click anywhere on the video, or if you click on the timeline, then the video does play.

I've also attached a screen shot of how I have the Slide layer properties set up.

Please could you advise.

May thanks

4 Replies
Katie Riggio

Hi there, Marie. I'd love to lend a hand! 

To start, which browser(s) are you viewing the published output in? Changes made in Chrome and Safari affected how video autoplay is handled in Storyline. 

Let me know if the articles linked above help, or if the issue is happening in a different browser. We'll get to the bottom of this together!