Videos won't play in published course on an ipad
We have had users of our LMS report that the scorm packages weren't displaying correctly or loading on ipads or iphones - even when using the ios mobile player app it wouldn't work. Currently the scorms were published with the ios/android mobile player box ticked.
I have since republished with this box unticked and the scorms now load and work correctly with the exception of videos. Videos play fine on the desktop but not on ipad. The button controls disappear altogether and even if I add a trigger button it still wont play.
I have reviewed the following help document which I saw listed on a similar discussion but to no success... https://articulate.com/support/article/videos-do-not-play-in-published-content