Vietnamese - Do NOT display correctly in Storyline published course

Jan 30, 2015

Hello fellow community members!

My company wants to translate the text in the "notes" tab of a Storyline (v1) course into Vietnamses and the last character of every word displays incorrectly. Basically, these are symbols missing and the last letter of every word is missing as well. I have tried different fonts and have Vietnamese installed in my computer.

It seems to be an Articulate issue. Note that this happens only with Vietnamese, now with other Asian languages. Courses translated into Japanese, Thai, Korean, etc. display well.

1) Has anyone else experienced a similar issue?, and must importantly,

2) What can be done to fix it?

Thanks in advance for any help with this!

1 Reply
Ashley Terwilliger-Pollard

Hi Alvap,

I see that this issue was reported to our Quality Assurance team for Storyline 1 but I don't yet have any additional information to share. I do see that it works as expected in Storyline 2. 

I'll include this thread in the report filed with our QA team so that I can share any additional information with you here once it's available. 

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