I have a Storyline #1 oddity I can't explain or correct: In Story View, when I click on a specific slide or scene, it typically pops up in a new tab. However, if I return to Story View, then click to open up another slide/scene, the previous tab converts to the Starting Scene instead of the specified slide/scene. I just uninstalled and installed the latest version, and this oddity wasn't occurring previously. It repeats the error in any storyline file. Any suggestions?
i was unable to reproduce this issue on my end. When I click on any slide or scene, the correct one opens up in the tab, and the previous one stays as it was.
Thanks, Emily, but I am working locally and just reinstalled Storyline. There are a lot of detailed images (PNGs) and was wondering if size had anything to do with the erratic behavior. When I paste smaller versions of the images, they lose quality. What else to do?
I've done the repair, working locally, checked the image size (all small enough), rebooted, uninstalled, reinstalled....Ever since I did the October reinstall, things have been acting erratically. For example, I had a scene open and I was changing a picture on one of the slides. As soon as I clicked the picture, the whole scene closed and I was in story view again. This problem continues to occur....
I don't have one to share publicly. I notice SL also acts oddly whenever I work with modifying gradient color schemes. It crashes and opens numerous error windows which sporadically flash.
8 Replies
Hello Kyada!
i was unable to reproduce this issue on my end. When I click on any slide or scene, the correct one opens up in the tab, and the previous one stays as it was.
Please make sure you are working locally as described here. Also, you may want to preform a repair of Storyline.
Thanks, Emily, but I am working locally and just reinstalled Storyline. There are a lot of detailed images (PNGs) and was wondering if size had anything to do with the erratic behavior. When I paste smaller versions of the images, they lose quality. What else to do?
Hello Kyada!
The repair is a little different than a re install. Here is some information about the maximum image size in Storyline.
I've done the repair, working locally, checked the image size (all small enough), rebooted, uninstalled, reinstalled....Ever since I did the October reinstall, things have been acting erratically. For example, I had a scene open and I was changing a picture on one of the slides. As soon as I clicked the picture, the whole scene closed and I was in story view again. This problem continues to occur....
Now I just clicked on a Layer in a slide and it closed the scene again....
Hello Kyada,
Do you have a .story file you could share with us?
I don't have one to share publicly. I notice SL also acts oddly whenever I work with modifying gradient color schemes. It crashes and opens numerous error windows which sporadically flash.
Hello Kyada!
You could submit a case here if you would like to share the file privately
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