View versus Test/Try Mode

Jan 12, 2015

Hello,

I'm in the process of developing a eLearning lesson, and when I record, I can insert it with view mode, but if I do Try or Test mode, it only gives me a screenshot.  I've read another post where it was basically the program they were trying to record, and I was able to insert a different recording of a different program, so I understand it is due to the program, but I was wondering if anyone knows of a workaround?  

Thank you for any thoughts!

10 Replies
Rose Thomas

Thank you Ashley, and I will keep that in case, but the odd thing is, I came in today, and brought it up a bit ago and decided to try it again and it worked.  I'm not sure if the shutting down and restarting did the trick or not.  I will keep that that link in case it starts happening again.  Thank you for all of the advice!

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