Over a year ago, I worked with a designer to load an Articulate package on a set of Samsung Galaxy Tablets. We loaded a zip file on each tablet, clicked the correct file to launch the course (story.html?) and we were able to view the course on the Articulate Mobile app. I am attempting to load new content now, but I'm unable to get the course to launch after I save it to the device. I'm just getting error messages. We don't have a place to host these files currently. Thanks!
Hi, I can't reproduce the error right now but I definitely figured out the issue. I tried a 2nd device and got the course to launch without a problem, but as I moved through the devices loading the files, some worked and some didn't. Then I figured out what was different. The tablets that work are on Android 5.0.2, while the ones that don't launch the file have been updated to 6.1. This seems like a pretty big bug! I updated the Articulate mobile app to the latest version, but no luck. Does anyone know when they are releasing another update?
3 Replies
Hi Kim
What error messages are you getting?
Hi, I can't reproduce the error right now but I definitely figured out the issue. I tried a 2nd device and got the course to launch without a problem, but as I moved through the devices loading the files, some worked and some didn't. Then I figured out what was different. The tablets that work are on Android 5.0.2, while the ones that don't launch the file have been updated to 6.1. This seems like a pretty big bug! I updated the Articulate mobile app to the latest version, but no luck. Does anyone know when they are releasing another update?
Hi Kim,
What version and update of Storyline are you publishing with? Have you test updating Storyline and republishing to see how that one behaves?
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