I published a course using storyline 2 and checked all 3 options i.e. (Include HTML5 output, use articulate mobile player for ios and android & allow downloading for offline viewing). But when I try viewing the course on my phone it displays the loading icon but does not play.
If you don't want folks to use the mobile player app - you could leave that option unchecked and it'll load in Safari on an iOS device and Chrome on an Android one.
Also, keep in mind that the Mobile Player app is for tablets only - phones will show it in the browser.
5 Replies
Installed and using the Articulate Mobile Player to view the course?
Thank you. It's working after I installed the App.
Hi Royston,
If you don't want folks to use the mobile player app - you could leave that option unchecked and it'll load in Safari on an iOS device and Chrome on an Android one.
Also, keep in mind that the Mobile Player app is for tablets only - phones will show it in the browser.
Thank you Ashley.
I will try it opening it on the chrome browser on my phone.
Thanks,
Royston De Souza.
Sounds great Royston - and let us know if you need anything else!
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