Visited Showing a bit too prematurely and Marker Text Box Size

Oct 18, 2019

Hello everyone,

 

I just recently started on my first storyline project and had a few bugs that I wanted to get fixed. I have attached my e-learning so that you guys can visualize the issues that I'm facing.

https://360.articulate.com/review/content/807f942d-de84-4a4b-a7e8-4b6add911da9/review

 

First, on a few of my slides, when you click each colored box to view more details about each section, I have a "visited" state that will show a green check mark in a circle after it has been visited. However, the green check mark pops up for a split second before zooming in to the next section. I was wondering if this is just a bug or something I can delay on the timeline? It just makes it seem like there is a glitch in my e-learning and I don't want that to be the case when many people in the company will be using this.

Secondly, everything runs pretty smoothly except for a few marker text box sizes that are too big and I can't seem to size the right. I'm wondering if having the text in the zoom region contributes to the weird sizing on the text boxes.

 

If anyone else has any other comments or suggestions about other parts of the project that I can tweak and change, please feel free to let me know!

Thank you in advance for your time and suggestions.

 

4 Replies
Lauren Connelly

Hello Jonathan!

I see what you're saying about the checkmarks. It looks like an adjustment made with the timeline will help make the transition run smoother. 

I also see the issue with the markers. It looks like this is because of the zoom region. In that case, I would recommend resizing the markers so they fit into the zoom region. 

I'm happy to take a look at your file to offer more tailored support. Would you mind sharing your file with us? You can do so by using the "add attachment" button in this discussion. Or you can share the file privately with our Support Engineers by using this link.

Lauren Connelly

Hi Jonathan!

It was helpful to dive into the file to better understand the behavior! You're right, the icons blink and disappear during the zoom region. I've passed your course along to our Engineering team and logged this issue as a bug. We'll continue testing the file to see where the glitch occurs.

For your most recent question, there isn't an option to adjust the timeline of a state. What you could do is add a trigger that says "Change State of ____ when Timeline Reaches ___". 

Thanks for catching this bug, Jonathan! 

Maria Costa-Stienstra

Hi, Jonathan.

I just wanted to share that we are no longer seeing the bug reported where the zoom region removes icons in the visited state using the latest build of Storyline (3.61.27106.0).

If you're using the latest version and you're still experiencing this issue, please reach out to our support team through a case