Volume Button Freezing in Blackboard

Dec 24, 2015

I am having an issue where when I try to adjust the volume with the player's volume control, it mutes it and will not move again. 

The volume is also very, very low in Chrome, but not in Firefox. This is on an audio file only, not on videos. 

Any thoughts or suggestions?

3 Replies
Leslie McKerchie

Hi Sarah!

First of all, I wanted to mention that replying to the forums via e-mail attaches your signature. You are welcome to pop in and edit if needed.

Secondly, I'm assuming you mean that you are able to replicate the issue one uploaded to SCORM Cloud, so this is something that we would want to take a look at.

You are welcome to share your .story file here with us or if you need to share privately, you may do so here.

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